This is my biggest concern with my brand. I strive to get the best quality and make sure everything is up to my standards. I will not sell anything without making sure I'm putting out the best I can get. Every product I release goes through an intensive quality check and I strive to get the best embroidery and prints available.
FAQ
How is the quality?
When can I expect my order?
Expect packages 2-5 business days from the ORDER date. I do my best to get packages packed and sent out with in a few days of the order. We ship out packages Monday-Friday. Please understand once the order is sent to the shipping company it is out of my control.
How should I wash the clothes I ordered?
To ensure your garments last as long as possible perform the following steps.
TURN THE GARMENT INSIDE OUT TO AVOID EXCESS RUBBING/WEAR.
Use low-temperature or cold-wash settings.
Non-aggressive detergents.
Tumble dry on low or go the old-fashioned route and hang it to dry.
Not following these instructions may cause excess wear to the garments and can cause damage to the print/design.
What should I do? I have a cat allergy.
If you have any allergies related to cats please specify in the comment when placing your order. Please wash any garment upon purchase. I'm not responsible for any reactions.
MY ORDER IS DAMAGED!!!!
Please contact me via Instagram or send me an email at info@sadcatz.com. PICTURES ARE REQUIRED.
Do you guys accept returns?
Sadly, I will not be accepting returns. ALL SALES ARE FINAL.
Newsletter
Contact
Mon-Fri, 10AM-7pm