FAQ

This is my biggest concern with my brand. I strive to get the best quality and make sure everything is up to my standards. I will not sell anything without making sure I'm putting out the best I can get. Every product I release goes through an intensive quality check and I strive to get the best embroidery and prints available.

Expect packages 2-5 business days from the ORDER date. I do my best to get packages packed and sent out with in a few days of the order. We ship out packages Monday-Friday. Please understand once the order is sent to the shipping company it is out of my control.

To keep your clothing looking fresh and extend the life of your print, follow these simple care instructions:

• Turn It Inside Out: Wash your garment inside out to protect the print from friction and excess wear.
• Wash Cold: Use cold water or low-temperature settings to prevent shrinkage and preserve ink quality.
• Choose Gentle Detergent: Stick to mild, non-aggressive detergents. Avoid bleach or heavy spot treatments directly on the design.
• Dry with Care: Tumble dry on low heat, or go the traditional route and hang dry for best results.

Note: Skipping these steps can cause premature fading, cracking, or extra wear to both the fabric and the print.

If you have any allergies related to cats please specify in the comment when placing your order. Please wash any garment upon purchase. I'm not responsible for any reactions.

Please contact me via Instagram or  send me an email at info@sadcatz.com. PICTURES ARE REQUIRED. 

Sadly, I will not be accepting returns. ALL SALES ARE FINAL.